Privacy Policy

Welcome to Davanni's. This Privacy Policy explains how Davanni's ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website at pizz-davannis.click (the "Website"), place orders, interact with our digital services, or otherwise engage with us. Please read this policy carefully. By using our Website or services, you acknowledge that you have read, understood, and agree to the practices described herein.

We are committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner. This Privacy Policy is designed to comply with applicable United States privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable federal and state privacy regulations.

1. About Us

Davanni's is a food service business operating in the United States. We provide customers with the ability to browse our menu, place online food orders, participate in promotions, and engage with our brand digitally and in person. All data collection practices described in this Privacy Policy apply to interactions through our Website, mobile experiences, and any related digital platforms.

2. Information We Collect

We collect various categories of information to provide and improve our services. The types of information we collect depend on how you interact with us. Below is a comprehensive breakdown of the data we may collect:

2.1 Personal Identification Information

When you create an account, place an order, contact us, sign up for our newsletter, or participate in a promotion, we may collect:

• Full name
• Email address
• Mailing or delivery address
• Phone number
• Date of birth (where applicable for age verification)
• Username and password (for account holders)
• Payment information (credit/debit card numbers, billing address — processed securely through third-party payment processors)
• Order history and preferences

2.2 Usage Data

When you visit our Website or use our digital services, we automatically collect certain technical and behavioral data, including:

• Pages visited and content viewed
• Time spent on pages and navigation paths
• Search queries entered on our Website
• Referring URLs (the website you came from before visiting ours)
• Clickstream data and interaction data
• Error logs and performance data

2.3 Device and Technical Information

We may collect information about the device and software you use to access our Website, including:

• IP address
• Browser type and version
• Operating system and version
• Device identifiers (e.g., mobile device ID)
• Screen resolution and display settings
• Language settings
• Time zone

2.4 Location Data

With your consent, we may collect precise geolocation data to facilitate delivery services, identify the nearest Davanni's location, or personalize your experience. You may disable location services through your device settings at any time.

2.5 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing activity. This data helps us improve site functionality, remember your preferences, analyze traffic, and deliver targeted advertising. For detailed information about our use of cookies, please refer to our Cookie Policy linked on our Website.

2.6 Communications Data

If you contact us via email, phone, or any contact form on our Website, we collect the content of your message, your contact details, and any other information you voluntarily provide. We may retain records of these communications for training, quality assurance, and legal purposes.

2.7 Promotional and Survey Data

If you participate in surveys, sweepstakes, promotions, or loyalty programs offered by Davanni's, we collect the information you provide in connection with those activities, including feedback, preferences, and contact details.

2.8 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms (if you interact with our social media content or use social login features), delivery platforms, marketing partners, analytics providers, and publicly available sources. This information may be combined with the data we have already collected about you.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and deliveries
• Managing your account and preferences
• Sending order confirmations, receipts, and updates
• Processing payments and preventing fraudulent transactions
• Providing customer support and responding to inquiries
• Communicating about product availability and order changes

3.2 Personalization

• Tailoring menu recommendations and promotions based on your preferences and order history
• Remembering your login credentials and saved addresses for a smoother experience
• Delivering location-based content and offers

3.3 Analytics and Service Improvement

• Analyzing Website traffic, user behavior, and interaction patterns to improve our digital services
• Conducting internal research, testing, and development
• Monitoring and improving the performance and security of our Website
• Understanding customer preferences to refine our menu and service offerings

3.4 Marketing and Communications

• Sending promotional emails, newsletters, and special offers (with your consent where required)
• Running targeted advertising campaigns on third-party platforms
• Notifying you of new products, services, promotions, and events
• Administering loyalty programs and rewards

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly at [email protected].

3.5 Legal and Compliance Purposes

• Complying with applicable laws, regulations, and legal processes
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of Davanni's, our customers, and the public
• Investigating and preventing fraud, abuse, and unauthorized activity

4. Legal Basis for Processing

As a business operating in the United States, we rely on the following legal grounds to process your personal information:

• Performance of a Contract: Processing is necessary to fulfill your orders and provide the services you have requested.
• Legitimate Interests: We process data to pursue our legitimate business interests, such as improving our services, preventing fraud, and conducting analytics, where these interests are not overridden by your rights.
• Consent: Where required by law, we will ask for your explicit consent before collecting or using certain types of data (e.g., for marketing communications or certain cookies).
• Legal Obligation: We process data when required to comply with applicable legal obligations.

5. Sharing of Your Information with Third Parties

We do not sell your personal information for monetary compensation. However, we may share your data with third parties in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist us in operating our business and providing services to you. These providers only have access to your information as necessary to perform their specific functions and are contractually obligated to protect your data. Categories of service providers include:

• Payment processors (e.g., credit card processors and fraud detection services)
• Delivery and logistics partners
• Cloud hosting and IT infrastructure providers
• Email marketing and CRM platforms
• Web analytics providers (e.g., Google Analytics)
• Advertising and retargeting platforms
• Customer support software providers

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal processes, including subpoenas, court orders, or government requests. We may also disclose information to protect the rights, property, or safety of Davanni's, our customers, or others, or to investigate potential violations of our policies.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website if your data becomes subject to a different privacy policy as a result of such a transaction.

5.4 With Your Consent

We may share your information with third parties in other circumstances when we have obtained your explicit consent to do so.

5.5 Aggregated or De-identified Data

We may share aggregated or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or other purposes.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Website performance, and deliver relevant advertisements. Cookies are small text files placed on your device when you visit our Website.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function properly (e.g., session management, shopping cart functionality).
• Performance and Analytics Cookies: Collect anonymous information about how visitors use our Website to help us improve performance.
• Functional Cookies: Remember your preferences and settings to provide a personalized experience.
• Marketing and Advertising Cookies: Track your browsing behavior to deliver targeted ads on our Website and third-party platforms.

You can manage your cookie preferences through your browser settings or through our cookie consent tool. Disabling certain cookies may affect the functionality of our Website. For a full description of the cookies we use and how to manage them, please review our Cookie Policy available on our Website.

7. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption for data transmitted between your browser and our Website
• Encrypted storage of sensitive data, including payment information
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments
• Firewalls and intrusion detection systems
• Employee training on data privacy and security best practices
• Secure payment processing through PCI-DSS compliant third-party processors

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable United States privacy laws.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting or sharing it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale/Sharing: Although we do not sell personal information for monetary consideration, we may share it for cross-context behavioral advertising. You have the right to opt out of such sharing.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to what is necessary to perform the services you have requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny goods or services, charge different prices, or provide a different level of quality based on your exercise of these rights.
• Right to Data Portability: You have the right to receive a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.

8.2 Rights Available to All Users

Regardless of your location within the United States, we offer the following privacy choices to all users:

• Access and Correction: You may access and update your account information by logging into your account on our Website or by contacting us directly.
• Deletion Requests: You may request the deletion of your personal data by contacting us at [email protected].
• Marketing Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in any email or by contacting us directly.
• Cookie Preferences: You may manage your cookie settings through your browser or our cookie management tool.

8.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please submit a verifiable consumer request by:

• Emailing us at: [email protected]
• Visiting our Website at: pizz-davannis.click and using the designated privacy request form (where available)

We will respond to verifiable consumer requests within 45 days of receipt. If we require additional time (up to an additional 45 days), we will notify you of the extension within the initial 45-day period. We may need to verify your identity before processing your request. You may designate an authorized agent to submit a request on your behalf, subject to verification requirements.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of your account or relationship with us
• Legal obligations to retain data for specific periods (e.g., tax records, financial transaction records)
• The need to resolve disputes or enforce our agreements
• Business necessity for analytics, service improvement, or fraud prevention

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures.

10. Children's Privacy

We do not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not use our Website or provide any personal information to us. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately at [email protected]. We will investigate and, where confirmed, promptly delete the relevant information.

Our practices in this regard are consistent with the Children's Online Privacy Protection Act (COPPA) and applicable state laws governing children's online privacy.

11. International Data Transfers

Davanni's is a United States-based business, and your personal information is primarily collected, stored, and processed within the United States. Our servers, service providers, and business operations are located in the United States.

If you are accessing our Website from outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your home country. By using our Website and services, you consent to the transfer of your personal information to the United States and acknowledge that such transfers are governed by this Privacy Policy and applicable U.S. law.

In circumstances where we work with international service providers or partners, we ensure that appropriate contractual safeguards and data protection agreements are in place to protect the security and confidentiality of your data during any international transfer.

12. Third-Party Links and Websites

Our Website may contain links to third-party websites, social media platforms, delivery services, or other online resources that are not operated by Davanni's. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal information to them.

The inclusion of a link on our Website does not constitute endorsement of that third party's privacy practices or data handling procedures. Our Privacy Policy applies solely to information collected through our own Website and services.

13. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no industry-wide standard for how websites should respond to DNT signals, and our Website does not currently respond to DNT signals. We will continue to monitor developments in this area and update our practices accordingly.

California residents may also exercise their rights under the Shine the Light Law (California Civil Code Section 1798.83) to request information about the categories of personal information disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please contact us at [email protected].

14. FTC Act Compliance and Consumer Protection

Our privacy and data practices are designed to comply with the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in or affecting commerce. The FTC's guidance on privacy and data security informs how we collect, use, and protect consumer information.

We are committed to the following fair information practice principles:

• Notice: We inform users about our data collection and use practices through this Privacy Policy.
• Choice: We provide users with options regarding the collection, use, and sharing of their personal information.
• Access: We provide users with reasonable access to the personal information we hold about them.
• Security: We take reasonable steps to ensure the security of personal information we collect.
• Enforcement: We have mechanisms in place to ensure compliance with our privacy commitments.

15. How to File a Complaint with a Data Protection Authority

If you have concerns about our data practices that we have not adequately addressed, you have the right to file a complaint with the appropriate authority. In the United States, the following options are available to you:

15.1 Federal Trade Commission (FTC)

The FTC is the primary federal agency responsible for consumer protection and privacy enforcement in the United States. If you believe your privacy rights have been violated, you may file a complaint with the FTC:

• Online: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Mail: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

15.2 California Privacy Protection Agency (CPPA)

If you are a California resident, you may also file a complaint with the California Privacy Protection Agency regarding potential violations of the CCPA/CPRA:

• Website: cppa.ca.gov

15.3 State Attorney General

Many U.S. states have consumer protection offices or attorneys general who handle privacy-related complaints. You may contact the attorney general's office in your state of residence for assistance.

We encourage you to contact us first at [email protected] before filing a complaint, as we are committed to resolving any concerns promptly and fairly.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our Website
• Send an email notification to registered users (where appropriate)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website or services after any changes to this policy constitutes your acceptance of the updated terms.

17. Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are here to help and will respond to your inquiry as promptly as possible.

18. Definitions

For purposes of this Privacy Policy, the following terms have the meanings set forth below:

• "Personal Information" means any information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual or household.
• "Sensitive Personal Information" means personal information that includes government-issued ID numbers, financial account information, precise geolocation, racial or ethnic origin, religious beliefs, or biometric data.
• "Processing" means any operation performed on personal information, including collection, storage, use, disclosure, deletion, or transfer.
• "Service Provider" means a third party that processes personal information on our behalf pursuant to a written contract.
• "Third Party" means any entity that is not Davanni's or a service provider acting on our behalf.
• "Consumer" means a natural person who is a resident of the United States.

This Privacy Policy was last updated on April 25, 2026. If you have any questions about this policy or our privacy practices, please contact us at [email protected]. All rights reserved © 2026 Davanni's.